Privacy Policy Vossen Laboratories Int. B.V. https://vossenagriculture.com

About our privacy policy

Vossen Laboratories Int. B.V. highly values your privacy. We therefore only process data that is necessary for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Vossen Laboratories Int. B.V. The effective date of these terms is 21/09/2022; upon publication of a new version, all previous versions become invalid. This privacy policy describes which data we collect about you, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect it against misuse, and what rights you have regarding the personal data you provide to us. If you have any questions about our privacy policy, you can contact our privacy contact person. You can find the contact details at the end of this privacy policy.

About data processing

Below you can read how we process your data, where we (have it) stored, which security techniques we use, and who has access to the data.

Webshop software

Personal data that you make available to us for our services is shared with this party. Vossen Laboratories has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Vossen Laboratories is obligated under the agreement we have concluded with them to take appropriate security measures. Vossen Laboratories uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored.

Email and mailing lists

Our website uses a third party to handle email traffic from our website and the sending of newsletters. All confirmation emails you receive from our website and web forms are sent via these servers. This party will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will find the ‘unsubscribe’ link. If you click this, you will no longer receive emails from our website. This may significantly reduce the functionality of our website. Your personal data is securely stored by this party. This party uses cookies and other internet technologies to track whether emails are opened and read. This party reserves the right to use your data to further improve its services and, in this context, share information with third parties.

Payment processors

Mollie

To handle (part of) the payments in our webshop, we use the Mollie platform. Mollie processes your name, address, and place of residence details and your payment information such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in this context, share (anonymized) data with third parties. All the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not retain your data longer than legally permitted.

Shipping and logistics

Transmission

When you place an order with us, it is our responsibility to deliver your package to you. We use the services of Transmission to carry out deliveries. For this purpose, it is necessary that we share your name, address, and place of residence with Transmission. Transmission uses this data solely for the execution of the agreement. If Transmission engages subcontractors, it will also make your data available to these parties.

Invoicing and accounting

We share your name, address, place of residence, and details regarding your order. This data is used for the administration of sales invoices.

Purpose of data processing

General purpose

We use your data solely for our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time – other than at your request – we will ask for your explicit consent. Your data is not shared with third parties, except to meet accounting and other administrative obligations. These third parties are all bound by confidentiality.

Automatically collected data

Data automatically collected by our website is processed with the aim of improving our services. This data (for example your IP address, web browser, and operating system) is not personal data.

Cooperation with tax and criminal investigations

In some cases, Vossen Laboratories Int. B.V. may be legally required to share your data in connection with tax or criminal investigations by authorities. In such cases, we are obliged to share your data, but we will oppose this within the possibilities offered by law.

Retention periods

We retain your data as long as you are a client of ours. This means we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request for deletion. Based on applicable administrative obligations, we must retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents created as a result of your assignment.

Your rights

Under applicable Dutch and European legislation, you as a data subject have certain rights regarding personal data processed by or on behalf of us. Below we explain what these rights are and how you can invoke them.

Right of access

You always have the right to access the data we process that relates to you.

Right to rectification

You have the right to have your data corrected.

Right to restriction

You have the right to restrict processing.

Right to data portability

You have the right to have your data transferred to another party.

Right to object

You have the right to object to the processing of your personal data.

Cookies

Google Analytics

Our website places cookies from the American company Google as part of the “Analytics” service. We use this service to track and report how visitors use the website.

Third-party cookies

If third-party software solutions use cookies, this is stated in this privacy policy.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page.

Contact details

Vossen Laboratories Int. B.V.

Graafschap Hornelaan 182 6004 HT Weert (Netherlands) T (049) 558-3400 E customer.service@vossenlaboratories.com